Shipping policy

Shipping Policy

 

We ship worldwide from our store in Australia! Below you'll find estimated delivery times, shipping costs, and free shipping thresholds for major regions. All orders are processed quickly and with care.


Australia Shipping

We ship all domestic order via AusPost. 
All orders placed before 3:00 PM AEST (Monday–Friday) will be dispatched the same day.
Orders placed after this cutoff will be shipped the next business day.


International Shipping

To give our customers peace of mind, we offer low flat rate shipping worldwide, as well as easily attainable free shipping for orders that meet the minimum order value.


Delivery Delays

Shipping times are estimates and may vary due to customs, postal delays, or other unforeseen circumstances. While we do our best to ensure fast delivery, we cannot guarantee exact arrival dates.


Duties, Taxes & Import Fees

All applicable sales taxes, duties, and customs charges are the responsibility of the customer. These are not included in the product or shipping price. Please check with your local customs office for more information.


Tracking

Once your order ships, we’ll send you a tracking number via email so you can follow your package every step of the way.


Questions?

If you have any questions about shipping, email us anytime at hello@haloearplugs.com.au — we’re happy to help.